Iberostar Waves Quetzal Hotel - Playa del Carmen

$$$$|View on mapPlaya del Carmen, Mexico|
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Rooms and Guests2 Guests, 1 room
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Iberostar Waves Quetzal Hotel - Playa del Carmen
$$$$
Overall Score
Great · 83 reviews
8.6Great
Free WiFi9.5
Location9.5
Staff9.2
Comfort8.9
Cleanliness8.8
Who stays here
Families59%
Couples27%
Groups12%
Business1%

Overview

Overall Score
Great · 83 reviews
8.6Great
Free WiFi9.5
Location9.5
Staff9.2
Comfort8.9
Cleanliness8.8
Who stays here
Families59%
Couples27%
Groups12%
Business1%

4-star all-inclusive beachfront resort with a dedicated team of biologists and a single-use plastic-free policy

Family & Kids

Iberostar Waves Quetzal runs the Star Camp program for children aged 4 to 17, combining environmental education with daily activities. The hotel employs a dedicated team of biologists who lead eco-friendly interactions with the wildlife on the property, including coatis, howler monkeys, and peacocks. Babysitting and child services are available for families needing additional flexibility.

Dining

Guests have access to five specialty restaurants serving Italian, Japanese, Mediterranean, Mexican, and steakhouse cuisine. The Smokehouse offers set-menu barbecue without requiring a reservation, while Japanese teppanyaki dinners are available by reservation. The resort also operates six restaurants total, including a pool bar and a buffet with nightly theme variations.

Activities & Wellness

The Aliveness program provides holistic wellness offerings, including yoga sessions and group fitness classes in the gym. Four outdoor pools, a hot tub, sauna, steam room, and a full spa with hydrotherapy facilities are available for relaxation. Water sports such as windsurfing, snorkeling, and diving courses are offered through exclusive partnerships, plus two tennis courts.

Rooms & Grounds

All rooms include private balconies with garden, jungle, or pool views, and the resort's jungle landscape is home to free-roaming wildlife like iguanas, flamingos, and agoutis. The property is spread across multiple three-story buildings with no elevators, and guest rooms are walk-up only. Electric vehicle charging stations and free parking are provided throughout the resort.

Location & Nearby

The resort sits beachfront on one of Riviera Maya's best stretches of sand, a 14-minute walk from Playacar Beach. Cozumel Island is accessible by boat from nearby Playa del Carmen, and Xcaret Park, an eco-archaeological park, is a short drive away. The hotel is located within a gated community, and cab rates to local attractions like 5th Avenue are posted in the lobby.

  • Family: Star Camp program for ages 4-17 with environmental education
  • Dining: 5 specialty restaurants plus 6 total dining venues
  • Wellness: Aliveness program, spa with hydrotherapy, 4 pools
  • Eco-policy: Single-use plastic-free policy and biologist team
  • Activities: Diving courses, tennis courts, water sports gear
  • Location: Beachfront within gated Playacar community, near Xcaret

Licence number: 008-007-000585/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of USD 0.1 per person. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Building
Number of rooms:20
Former name
iberostar quetzal
Price calendar
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Rooms and availability

Premium Room for Single Use
  • Max:
    1 person
  • Bed options:
    1 Single bed
Premium Beach Room for Single Use
  • Max:
    1 person
  • Bed options:
    1 Single bed
Premium Single Room
  • Max:
    3 persons
  • Bed options:
    2 King Size Beds
Show 8 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
All inclusive
Facilities for kids

Children's play area

Kids club

Cots

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room view

  • Tropical view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Iberostar Waves Quetzal Hotel

💵 Lowest room price 21278 INR
📏 Distance to centre 3.0 km
✈️ Distance to airport 3.1 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
PDC Kiteboarding School and Water Sports Center
220 m
Piste Cyclable sur Paseo Xaman-Ha
410 m
Underwater Technical World
430 m
Restaurant
Steakhouse
880 m
Restaurant
Les Crepes de Paris
2.6 km

Reviews of Iberostar Waves Quetzal Hotel

8.6 /10
Great
83 reviews
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